Who Am I?

With a passion for travel and a background in Leisure & Tourism, I’ve always been dedicated to creating unforgettable experiences. I began my journey working as a booking agent for a tour operator while studying at college, and over the past 20 years, I’ve travelled to diverse destinations, enriching my understanding of what makes a holiday truly special. When the opportunity to join Travel Counsellors presented itself, I eagerly embraced it, and I've been a proud Travel Counsellor for the past four years.

I thrive in this industry because it revolves around something that brings joy and excitement to people’s lives. Holidays are more than just trips; they are memorable moments that families cherish and reminisce about for years to come. I take great pride in helping clients craft their dream getaways, ensuring they create unique experiences they’ll look forward to and treasure.

Travel Counsellors has earned numerous accolades that reflect our commitment to excellence. In 2024, we were recognised as the Homeworking Agency of the Year (Large) at the Travel Weekly Agent Achievement Awards and named the Top Luxury Agency and Top Business Travel Agency in the TTG Top 50 Travel Agencies. We also received the Luxury Homeworking Business of the Year award in the TTG Luxury Awards 2023. Additionally, in 2023, we secured three awards from the Travel Weekly Agent Achievement Awards, including Homeworking Agency of the Year (Large), Best Agency to Work For (Large), and Sustainability Champion of the Year (Large). In the same year, we were honoured as the best home-based travel agent business in Britain by the TTG Top 50 Travel Agencies.

Our reputation for excellence continues with accolades from the Business Travel Awards 2020, where we were recognised as the Best TMC, and the British Travel Awards 2020, which named us the Best National Travel Retailer. Furthermore, we were honoured as one of the Best Places to Work by the Sunday Times in 2024. Even Martin Lewis mentioned us during the pandemic as a trusted company for booking future holidays, highlighting our commitment to payment protection and client satisfaction.

I look forward to helping you create your next unforgettable holiday experience!

"After years of being our own travel agents we decided to get some help from Mel and it turned out to be the best decision we could have made. Mel took our brief, nailed it with options and advice, followed up on all the admin from baggage and car hire to online check-in and more. The travel pack makes getting ready for the airport easy and you don't have to think for yourself - great service, expertise and always with a smile. We had an amazing holiday. Thanks Mel!"

Call me today on: 07723498415
Or email here: mel.poskitt@travelcounsellors.com